I apologize for the multiple questions but they are all related to the problem I am having.
I downloaded my bank statement so that I may reconcile. There were several unrecognized items so I am trying to address them. When I click on match to existing transactions, sometimes I can find the relevant transaction, but most times I cannot, even when selecting the "show all" button, not all transactions appear. How can I fix this and why can't I see all transactions when I select show all?
As an example, I have two unrecognized transfers that were payments made to my credit card company. Why they are unrecognized is beyond me since the amounts downloaded from the bank match the amounts entered into QB. Regardless, when I try to match amounts, my QB entry for that payment is not there.
Related, to this is the problem of taking credit card payments. How do I record the credit card service fee so that when I reconcile, the amount deposited in the bank matches the amount I recorded with the service fee? The fee charged is somewhat complicated math so I won't know the exact fee amount for a day or two after the charge is made.
Which leads me back to problem one above. When I look for transactions to match, not all of them appear.
Thank you.
