You'd want to make sure to deposit the credit card payments to the correct bank account. Let me walk you through transferring your funds from the Undeposited Funds account to your desired bank account.
Click on the +New button.
Select Bank Deposit.
From the Account drop-down, select the bank account.
Mark the transactions you want to transfer from the Select the payments included in this deposit section.
Review the transaction details.
Select Save and Close.
Now, you can review and categorize them with the downloaded transactions. Once completed, you can reconcile your account to make sure they match your real-life bank statements. Just go to the Accounting menu and select Reconcile.
Keep me posted if you have other questions about tracking your customer's credit card payments. I'm always here to help.
Reconciling my bank account and I have a handful of customer credit card payments through QBO that are shown as never deposited to my checking account?
Hmmm... After looking they have been deposited within my books into my business checking account however they can't be reconciled. They're left over at the end of every reconcile session. My books balance except for these payments. All of these payments were made via the online interface. I can only assume they either didn't deposit to my checking account or there's a duplicate within my books? Thank you for your help.
You can also find duplicates by the use of your bank statement. You only need to cross-match the Bank statement with the Bank Register in QBO to determine if there are duplicates.
If you need further assistance with the process, I suggest contacting your accountant. They can share steps on how to find those duplicate transactions. If you don't have one, you can utilize our Find an Accountant tool.
When done, follow along below to remove those duplicates.
Navigate to the Banking/Transaction menu.
On the Banking page, click the For Review tab.
Select the checkboxes of the transactions to exclude.