cancel
Showing results for 
Search instead for 
Did you mean: 
rwbs2021
Level 2

Reconciling

I am new to bookkeeping. I am reconciling an account that has a deposit that was manually cleared. It was wasn't pulled from the bank feed. That deposit is the negative balance difference preventing me form reconciling the account. How do I fix that difference?

2 Comments 2
JaeAnnC
QuickBooks Team

Reconciling

It's nice to have you here today, @rwbs2021. Let me assist you in resolving the negative balance showing when you reconcile in QuickBooks Online (QBO).

 

First, ensure to review the opening and beginning balances. Then, check the ending balance you entered and make edits as necessary. Here's how:

 

  1. When you're reconciling the account, click Edit info in the Reconciliation window.
  2. Review the Ending balance and Ending date.
  3. Check your bank statement and make changes as needed.
  4. Once done, click Save.

 

For other troubleshooting options, please refer to this article: Fix issues at the end of a reconciliation in QuickBooks Online.

 

Additionally, QBO automatically creates a reconciliation report each time you finish reconciling. It summarizes the beginning and ending balances as well as the cleared and uncleared transactions after you reconciled.

 

Keep me updated on your reconciliation issues by leaving a comment below. We'll ensure to respond promptly to answer your queries. Take care, and have a great rest of the day.

rwbs2021
Level 2

Reconciling

After reviewing the statements again, I realized that the wire transfer between accounts is showing on the payee bank statement, but it's not showing as a deposit on the statement of the receiving bank. So that's why it didn't show in the bank feed of the receiving bank. The wire took place on the Feb.14th and it still didn't show up by the end of the month.

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us