Thank you for connecting with the QuickBooks Community, TrinityDesignStudios! I'm happy to help. We usually recommend the article below, which assists with fixing issues for accounts reconciled in the past in QuickBooks Online. It could be an opening balance that is affected by previous reconciliations.
- Past reconciliation in QuickBooks Online
Let me know if the issue is still unresolved! I will be around to assist further. See you soon.