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Connect with and learn from others in the QuickBooks Community.
Join nowHello there, @homesteadinc.
I'm here to help you reconnect your bank account to QuickBooks Online.
We can use a private browser to reconnect your bank account. This way it will help us determine if this is a cache-related issue.
Here are the keyboard shortcut keys, you may use:
If you're able to connect your bank account using a private browser, you may need to clear the cache of the regular browser you're using. Otherwise, try using other supported browsers.
I also provide these articles to learn more about online banking in QuickBooks Online:
Just hit the Reply button below if you have other concerns about QuickBooks. I'm just here to help. All the best!
Hi,
I need help reconnecting my bank to quickbooks. It worked just fine yesterday and today it does not work.
Can you help me?
Thank you in advance,
~Cathy
Hello there, Cathy. I’m here to help you reconnect your bank and get the latest available transactions you have.
I’d like to clarify a few things so we can start from there. What bank are you trying to update and the steps you performed? Did you get an error message after doing so?
If you’re unable to connect or download your bank transactions, we can manually update it to refresh the connection.
Here’s how:
You can check out this article that will give you the steps on how to fix specific banking error message.
Once it's reconnected successfully, transactions will automatically flow into the program. Then, you can already assign, categorize, edit, and add them.
Let me know if you need anything else. You can always tag my name.
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