How would you post if the customer added the fee to their payment?

Hello there, @FL User.

I want to make sure you're able to record your customer payment properly. For this, you need to create a bank deposit with the customer payment plus the fee.

Here's how: 

1. Go to the + New icon and choose Bank Deposit.
2. In the Add funds to this deposit window, go to the Received From tab.
3. Add the customer name on 2 lines.
4. Under account, use Accounts Receivable for the amount of the invoice. On the second line, choose the account for fees. See this:
   
5. Add the Amount for each line.
6. Once done, save the transaction.

After creating the deposit, link it to the invoice to mark it as paid. See this link to learn more about the steps to link a bank deposit to an invoice.

Please visit us again if you need further help with your customer payments. I'll be more than happy to help you out. Have a good one!

If a vendor is requesting that you pay them via wire and it is to be coded under a specific program as an expense, but does the wire fee count the same way, or should it be coded as a bank fee?

Welcome to the Community, GRIN.

To properly identify what you should categorize wire transfer fees as, I'd recommend working with an accounting professional. If you're in need of one, there's an awesome tool on our website called Find a ProAdvisor. All ProAdvisors listed there are QuickBooks-certified and able to provide helpful insights for driving your business's success.

Here's how it works:

1. Go to our Find a ProAdvisor page.
2. Use the City or ZIP search field to specify a location.
3. Select Find a ProAdvisor.
4. Browse through your results and find one that works best for the business. You can click on each ProAdvisor's profile to learn more information about them.
   

Once you've found an accountant, they can be contacted through their Send a message form:

1. Use the available text box to introduce yourself. Be sure to include details about which services you're looking for.
   
2. Enter your appropriate info in the Your name, Your email, and Your phone number (optional) fields.
   
3. Hit Send message.
   

You'll also be able to find many detailed resources about using QuickBooks in our help article archives.

Please don't hesitate to send a reply if there's any additional questions. Have a wonderful day!

Quick Books charges a 1% fee for ACH payments on the invoices we pay off.  Would these be recorded as Processing Fees and how would we show it on the invoice?

Thanks!

Hi, @CarrieT12.

You're correct that QuickBooks charges a 1% fee for ACH payments on the invoices you pay off. And it's right to record this as Processing Fees. However, since you're using QuickBooks Payments, you'll want to add this to a deposit rather than showing it to your customer's invoice. This way, QuickBooks can match the payments deposit seamlessly. I suggest following Jen D's guidance, to associate payments and fees in a bank deposit.

If you prefer to show the charges in the customer's invoice and record payments manually, you can create a service item and name it Processing Fees with the income account "Processing Fees". But you'll have to calculate the charge by hand before adding it on the customer's invoice. This way, you're able to track charges from an invoice without adding on the bank deposit detail.

Here's how:

1. Click + New and then select Invoice.
2. Enter the customer info like name, items, email address, date, and other details.
3. In the next line, select + Add new.
4. Select Service and then enter the following:
   *Name: Processing Fees
   *Income Account: Processing Fees
5. Provide other item details.
6. Hit Save and close.
7. Enter the processing fee amount manually (if your customer don't want to pay this charge, you can add it as a negative amount to offset the invoice total).
8. Hit Save and send/Save and close.
    

You can also match it to the payments deposit when you record a Received payment and deposited the money to the Undeposited Funds account. This way, you can select it from the Bank deposit window, save it, and match it with the payment deposit from the bank feeds.

That's it. For more details, check out this article: Manually add service fees to invoices in QuickBooks Online.

Additionally, to ensure payments and processing fee accounts are selected correctly, you may refer to these articles:

• Choose where to record payments and processing fees for QuickBooks Payments
• What are the fees for QuickBooks Payments?

Let me know if you have additional questions. I'm always here to help. Stay safe, and have a prosperous year.

@CarrieT12 

If you running a B2B company, you can use a 3rd party processor to accept ACH payments for free.