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TheGuysOnline
Level 1

Recording multiple payments from different invoices from one company with multiple locations

Hello,

 

I received a check that is paying for multiple invoices from different locations (same company).  How do I record them all at once.  I followed the steps on this link, but it's telling me

 

https://quickbooks.intuit.com/learn-support/en-us/banking/single-payment-deposit-for-multiple-invoic...

 

"Company - Corporate Office 101's payment doesn’t have an open invoice to go with it
We’ll save this payment as credit to your customer since you don’t have any open invoices. If you want to record this payment without an invoice, create a new sale or record this payment using a sales receipt".

 

It's not giving me the option to just select the invoices and record them all at once.

 

Thank you

3 Comments 3
MariaSoledadG
QuickBooks Team

Recording multiple payments from different invoices from one company with multiple locations

Let me guide you on how to record a check for multiple invoices, TheGuysOnline.

 

Recording a payment (deposit) for multiple invoices is quick and easy. You'll want to make sure you've created all the invoices so you can use the Find match option to link these transactions. I've outlined the steps below for your reference:

 

  1. Go to Banking and click the payment or Deposit.
  2. Click the Find match option.
  3. Filter the Dates to show all the outstanding transactions.
  4. Select the open invoices and hit Save.

 

Moreover, you'll also need to review your accounts in QuickBooks to make sure they match your bank and credit card statements. Learn from this article for you to be guided: Reconcile An Account In QuickBooks Online.

 

Feel free to let the Community know if you have further questions about recording a single payment to multiple invoices. We're always right here to assist with your needs.

TheGuysOnline
Level 1

Recording multiple payments from different invoices from one company with multiple locations

Would this only work if I added my banking information?

I'm not getting that option when I click on "Banking".

 

Thank you

SarahannC
Moderator

Recording multiple payments from different invoices from one company with multiple locations

Thanks for getting back to us, TheGuysOnline. I'll share additional information about the steps and details shared above.

Yes, those details will work once a bank account is added to your QuickBooks Online account. Once we link our bank account, the system will automatically import your bank data. By that, we will be able to match and categorize them accordingly.

 

 We can follow these steps to link your bank account for the first time.

 

  1. Go to the Bookkeeping menu. Or, Banking > Capital> Connect my bank.
  2. Select Bank transactions.
  3. If this is the first bank account you’ve set up, select Connect account
  4. Follow the on-screen instructions to complete the process. You'll need to enter the required information.

 

If you have a connected account, we should be able to see all the recent transactions from your bank. Thus, the information above will work. 

 

Still, I'd like to ensure we're on the same page. Can you share what specific option you saw after hitting the Banking menu? This helps me check more resources and provide a solution to your concern.

 

Also, we can browse these articles that'll help you speed up the process of reviewing the downloaded transactions:

 

 

I'm always around whenever you need help with your bank transactions and accounts in QBO. Just post them below anytime. Take care and have a good one.

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