Let me share some information about the same transaction showing as both deposit and payments, @weedwackers.
In QuickBooks Online (QBO), once you've received a payment, it will show as payment in the bank register. However, it will show as a deposit if you've added it directly in the Add Funds section. Therefore, let's ensure the recording of the transactions properly so we can track them in the bank register accurately.
Here's how:
- Open your QBO account.
- Go to the + New icon, then select Bank Deposit.
- From the Account ▼ dropdown, choose the account you want to put the money into.
- Once done, click Save and close, or Save and new
Additionally, you'll want to refer to these articles and learn the reconciliation workflow and ensure they always match your bank and credit card statement:
Let me know in the comments if you need additional assistance managing your bank register. I'm always here to help. Have a pleasant day ahead.
