QuickBooks Online (QBO) is dependent on what your Financial Institution shares with us, leighann2.
So far, we haven't received any reported issues about duplicates for the Bank of America. In this case, we'll have this issue checked with our Online Banking Team since you're continuously getting duplicates.
You can reach them by following these steps:
- From the Help icon, click on Contact us.
- Enter your concern and select Let's talk.
- Choose how you want to reach them and enter the necessary information.
From there, they'll be able to look into this further with more tools and may raise an escalation to our engineers.
I appreciate your patience. If there's anything else we can do for you, we'll be here.