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jpsexson
Level 1

Transaction Recorded twice when downloading from Bank QB Desktop

A transaction recorded twice. I was able to delete one, which reconciled the month. However, the one that I couldn't delete has not actually been assigned to an account, so my Balance Sheet is off. I cannot change or delete the transaction, everytime I try, QB says I have committed a fatal error and shuts down. Specifically it says /This is QuickBooks configuration File. It exists while users are connected..// to a company file. Do not delete this file yourself. QuickBooks may not..// operate correctly IF you manually delete this file...[NetConnect]..EngineName=QB_data_engine_31..FilePath=c:\users\public\documents\intuit\quickbooks\company files\enduring treasure ministries, inc..qbw..ServerMode=2..FileConnectionGuid=1e3fc47b1c4d42be8b664fc75e4db9a0.....

2 Comments 2
jpsexson
Level 1

Transaction Recorded twice when downloading from Bank QB Desktop

Update, I tried to backup the file, and it would however there were errors. When QB came back on, the errors were fixed, and the transaction I wanted to delete was gone! I had to manually write a check to fix (since I had deleted the correct transaction), but every thing works now.

Charies_M
Moderator

Transaction Recorded twice when downloading from Bank QB Desktop

Hi there, jpsexson.

 

I appreciate you for trying out some steps to fix your issue transaction records when downloading from your bank to QuickBooks Desktop. Good job for coming up with your own resolution.

 

You may find these articles helpful to learn how to download, add, and match bank transactions:

Also, feel free to visit this guide when reconciling your account: Reconcile an account in QuickBooks Desktop.

 

Reach out to me if you need further assistance while downloading transactions on QuickBooks Desktop. I'll be around to continue the help.

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