Transfer from Bank Acct to AmEx shows up as deposit

Thanks for reaching out, @BevCapeCod.
 

Did you add or match these transactions from your bank feeds? I'd suggest checking your bank account if your bank declined your transfer at the first attempt. You may have added the reversal transaction instead of the correct one. 

As a workaround, you can exclude this transaction from your bank feeds. Then, find and add the correct entry. To reverse the deposit added or matched from the bank feeds, you can undo them from the Categorized tab. I'll guide you how.

1. Go to Banking.
2. Select the blue tile for the account you want to review.
3. Select the Categorized tab.
4. Find the transaction you want to remove.
5. Select Undo from the Action column. 

The screenshot below shows you the last three steps.

 

Once done, the transaction will go back to the For Review tab. From there, you can select the transaction and click the Exclude button to remove it from the list.

Then, locate and add the correct withdrawal transaction. However, if you're unable to find it in the bank feeds, I'd suggest excluding both transactions from your bank and AmEx account. Then, create a transfer in QuickBooks manually.

1. Click the +New button.
2. Select Transfer.
3. Fill in the necessary information.
4. Select Save and close.

For more information about transferring funds, here's a great resource that you can visit:

• Transfer funds from a bank to a credit card account
• Transfer funds between accounts

Get back to me here if you have further questions. I'd be more than happy to answer it for you. Have a nice day.