Trouble Matching a transfer between PayPal and Bank

Hi there, Cheryl TB.

I can share some information about matching a transfer between Paypal and Bank account in QuickBooks Online.

You can create a separate transaction for funding then link it to the purchase transaction. In that way, it will deduct your balance, which is linked to your PayPal amount.

I've collected some articles that you can check for additional resources when handling your bank transactions in QuickBooks Online (QBO):

• Categorize and match online bank transactions in QuickBooks Online.
• Reconcile an account in QuickBooks Online.

Keep in touch if you have further questions matching your bank transactions in QuickBooks. I'll be happy to help you again. Stay safe.

That makes no sense.  What do you mean "You can create a separate transaction for funding then link it to the purchase transaction. In that way, it will deduct your balance, which is linked to your PayPal amount."

Let me try this again...

On the PayPal side, I recorded an expense against the full amount going out.  There is a small amount that is transferred IN from the bank.  Example:  the total expense was $40.  $10 of that was already IN PayPal and $30 of was automatically transferred from the bank account.  I recorded an expense for the full $40.  

The $30 amount coming INTO PayPal and OUT of the bank account is the same.  However, they will not "match".  So right now I have $30 sitting in PayPal as a positive number and $30 sitting in the bank account as a negative number to record in Quickbooks.

I would have expected Quickbooks to recognize that these are the same transaction, but it is not.

How do I fix this?

-Cheryl

Good evening, @Cheryl TB. 

Thanks for reaching back out and letting us know how it went. 

I'm so glad you were able to get a fix on your issue. 

Feel free to come back and ask other questions if need be. We're always here to lend a helping hand. Have a wonderful day!