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yvonne-simple-li
Level 1

Unable to upload bank transactions - a recurring problem

unable to upload bank transactions  - a recurring problem
1 Comment 1
Rea_M
Moderator

Unable to upload bank transactions - a recurring problem

This banking issue could significantly impact your business workflow, Yvonne. I'll assist you in seamlessly uploading your transactions to maintain the accuracy of your financial data.
 
Upon downloading your file (CSV or QBO) from your bank, ensure it's in the correct format and that it doesn't exceed 350 KB before uploading. Also, check the following items to prevent errors:
 
  • Remove any zeros (0) from the file and leave those cells blank.
  • Fix any transactions that show numbers in the Description column.
  • Remove the word “amount” from the Credit or Debit column header. They should only say “Credit” and “Debit”.
  • Make sure that all dates follow the same format. We recommend you use dd/mm/yyyy format.
  • If you’re a Mac user, make sure to save the file as Windows CSV file.
  • Some banks add the day of the week in the Date column (for example, 20/11/2018 TUE). You need to remove the day of the week. To do this, split the date and the day of the week into separate columns.

 

Now that you have met the criteria, upload your bank transactions to your QuickBooks Online (QBO) account.
 
Once you obtain all your bank records, review and categorize them. Then, reconcile your accounts so they always match your monthly statements.
 
Moreover, did you know we have a QuickBooks Live Expert Assisted team ready to help you organize your transactions and provide guidance on various accounting tasks? I encourage you to explore their services today.
 
If you have other banking concerns or need further assistance managing finances in QuickBooks, please don't hesitate to keep us posted in the comments section below. We're always here to help.
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