URGENT: How to get rid of the duplicate transactions in the register when transfering a payment to a credit card from linked accounts? my quckbooks balance is off

When you delete from chart of accounts it simply puts it back in the for review section in banking.  Any suggestion on how to completely delete dupes.  I have a similar situation where somehow QuickBooks pretty much duped every charge for the last 6 months on my credit card.  Is there some sort of merge feature like on a cell phone when you have duplicate contacts or something similar?

I'll lend you a hand with removing duplicate transactions in QuickBooks Online (QBO),  @byroncrowley-gma.

Let's first remove the duplicate transactions from your register. Once completed, we can exclude and delete it from the Banking page.

Here's how:

1. Go to the Banking menu.
2. Select the Banking tab.
3. Choose the account where the transactions are recorded.
4. Pick the Reviewed tab.
5. Search for the duplicate transactions.
6. Mark the duplicate ones.
7. Click on Undo. 

Once done, let's mark the transactions as Excluded. From here, you can now permanently delete the duplicate transactions.

Here's how:

1. Click the Banking menu.
2. Choose the Banking tab.
3. Go to the For Review tab.
4. Select all duplicate transactions.
5. Click Batch actions, then select Exclude Selected
    

After removing all the duplicate transactions from your bank register, you can now proceed with reconciling the account. For more guidance, feel free to check out this article: Reconcile an account in QuickBooks Online.

Also, if you want to merge duplicate accounts and vendors, you can check this article: Merge duplicate accounts, customers, and vendors in QuickBooks Online.

Message me again in the comment so I can check on you again. I'll be waiting for your response as I want to ensure this is resolved. Have a good one!

This is happening to us too. Everytime I exclude them, I click update, and they re-appear in the bank feed. At one point it duplicated them 51 times in the bank feed and they just keep re-appearing

This is happening to us too. At one point 51 of them duplicated in the bank feed. I clicked on all of them and excluded but every time I click update, they re-appear in teh bank feed. The transactions in the bank register are not duplicated because I am excluding them from the bank feed. Looking to see how to make them so showing up. I logged into our credit card site just to make sure they weren't happening there, and they aren't. They are dating back to 3/19, 3/26 and 4/26 which is when they actually first hit. Help!

I've got your back to get rid of duplicate transactions on your banking feeds, @AngelaA13.

When doing a manual update, QuickBooks will download whatever your bank will share with us. That being said, you can only clear duplicate transactions by excluding them. 

At times, we roll out enhancements based on our customer's requests. That being said, I suggest sending a recommendation to our product developers to ensure you can clear all duplicate transaction in the register. They'll review this idea and might consider updating it in the future.

Here's how:

1. Go to the Gear located at the top.
2. Under Profile, click Feedback.
3. Enter your recommendation and select Submit.
   
   

You can also utilize this link to check the status and keep you in the loop on our progress of your request: Customer Feedback for QuickBooks Online.

I also encourage you to visit this articles that will guide you in managing your banking transactions in QuickBooks: 

• Categorize and match online bank entries.
• Reconcile an account in QuickBooks Online

As always, add a comment below if you have any other questions about handling banking concerns QuickBooks. I'm here to help always. Take care!

Are you doing this in both the checking AND the Credit Card OR Just the checking (r CC)???

I've been going insane with the same issue.  If I reconcile the credit card it messes up the checking account and vice versa.  

I know this has to be so hard on you, @ATT55. Let's work hard together to get this reconciliation error fixed.

You may have linked your checking and credit card accounts in QuickBooks Online. If this is the case, both accounts will have the same set of transactions posted. It also leads to duplicate entries.

To resolve the duplicate entries, either matches them in the bank feeds or exclude the duplicates from the Chart of Accounts. Here's how it's done:

1. Find a downloaded transaction, and under the Action column select Match.
2. Note the Date, Description, Payee, and amount spent or received.
3. Choose the downloaded transaction to expand the view.
4. Review the Matching records found in QuickBooks. This is the possible matching transaction you already entered in QuickBooks.
5. Select the link next to each match to get more details.
6. Make sure this is the correct match. In particular, review the Deposit to, Payment method, and Bank account fields on forms for the existing transaction in QuickBooks.
7. If this is the correct match, close the open transaction.
8. Select Match.

You can follow these steps to exclude the transactions:

1. Go to Menu ☰ and select Transactions.
2. Choose Review transactions.
3. Click the transactions to exclude, then select the trash can icon.
4. Select Confirm.

You may visit these links to guide you on how to categorize your transactions and reconcile your account flawlessly:

• Categorize and match online bank transactions in QuickBooks Online.
• Reconcile an account in QuickBooks Online.

The Community always welcomes you for further inquiries about transactions. Have a great day ahead!

Thank you James Andrew, but what about the case where the duplicated transactions have both been reconciled. One in the bank account and one in the credit card. Neither can be deleted without messing up the other bank reconciliation. This is for a whole year as the uncleared in one account were cleared in the other account and the QB user misunderstood "reconciled", not knowing it was not counting uncleared transactions.