cancel
Showing results for 
Search instead for 
Did you mean: 
itwcw2000
Level 1

Using the correct account in credit card register for cc-credit payment (QuickBooks Online)

I am having trouble figuring out what account to use when manually entering credit card payments. In my chart of accounts, I have a credit card with this name: 2010 Credit card - AMEX (xxxxx)

 

First, I navigated to the register for that account and selected CC-Credit and then filled out all the fields (Date, memo, payment) but I'm having trouble wrapping my head around what I enter for the "account" field.

 

It defaulted to Sales, which doesn't seem right. I tried to change the account to 2010 Credit card - AMEX (xxxxx) but then QB gives me an error message saying "You probably do not want to set this account to be the same as the bank account you've selected above." What would be the general type of the account I would put here?

 

2 Comments 2
JessT
QuickBooks Team

Using the correct account in credit card register for cc-credit payment (QuickBooks Online)

Let's record your credit card payment correctly, itwcw2000.

 

Instead of creating a credit card credit, you write a check. Then, your Bank Account would be the account where you take the payment, and choose your 2010 Credit card - AMEX account in the Category details section.

 

Alternatively, you can create a transfer transaction from your bank account to your 2010 Credit card - AMEX account.

 

You can check out this article for additional reference: How to Record Credit Card Payments.

 

I'm inviting you to post again if you have more questions. We'll be more than happy to help you again.

vpcontroller
Level 11

Using the correct account in credit card register for cc-credit payment (QuickBooks Online)

@itwcw2000

 

"First, I navigated to the register for that account and selected CC-Credit and then filled out all the fields (Date, memo, payment) but I'm having trouble wrapping my head around what I enter for the "account" field."

 

CC-Credit is for when you return some purchase and they issued the credit to your credit card account.

 

To record Credit Card Payment, you should select Transfer, and under ACCOUNT choose the bank account, why?

You have transferred this money from some bank account to pay for this cc account. So, just select bank account under ACCOUNT field enter the payment amount. Done.

(If this is still confusing, go to Create "+" sign > Other > Transfer. You can record transfer from bank account to credit card company as well. It will show up in the credit card register).

 

Hope this helps!

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us