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cybtekinc
Level 1

Vendor refund on Credit card

I went to the Pay Bills section and noticed some old Credit Card bills that were partially paid.  It turns out that items were returned, no credit was created, the bill was paid for proper amount but is outstanding in QBooks because no refund credit was issued.  I entered a refund/credit for the vendor and the credit card and went back to pay bills and was not able to apply the credit to pay the bill.

1 Comment 1
ShiellaGraceA
QuickBooks Team

Vendor refund on Credit card

Let's get this credit applied, cybtekinc.

 

You'll have to pay the bills first to properly record this. Then, apply the refund/credit you've created.

 

I've got an helpful article for you: Record a credit memo or refund in QuickBooks Desktop.

 

Please click the Reply button anytime if you need anything else.

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