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We're having trouble with your bank connections Some of your accounts stopped syncing with QuickBooks. Get more info

 
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QuickBooks Team

We're having trouble with your bank connections Some of your accounts stopped syncing with QuickBooks. Get more info

Let's get this working for you, @thomas33.

 

Before we start, may I know which bank you're trying to update? Did you encounter a specific error code or message? This can help me verify if there's an ongoing investigation so I can provide accurate steps to fix this.

 

There are some possible reasons why QuickBooks Self-Employed (QBSE) isn't updating your bank account. Here are some of them:

 

  • The bank is performing system maintenance. 
  • There are notifications from their website that need your attention. 

 

To get this resolved, let's refresh the bank connection in your QBSE account to show all the missing transactions. Here's how:

 

  1. Go to the Gear icon.
  2. Select Bank accounts under Transactions
  3. Click Refresh all

 

If the manual update doesn't work, the issue may be on the bank's end. I'd recommend signing in to their website to check if there are alerts that need your attention.

 

Once your bank account is updated, you can categorize the transactions to ensure your financial records are correct. For more guidance, feel free to check out this article: Categorize transactions in QuickBooks Self-Employed.

 

I'll be around if you need more help with your concern. Wishing you all the best.

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