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Level 1

What do I do when the client makes a deposit and the deposit fails and an error says "Your bank didn't except the deposit". What does this mean?

 
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Community Champion

What do I do when the client makes a deposit and the deposit fails and an error says "Your bank didn't except the deposit". What does this mean?

Can you provide more details?  Was this a failed merchant services transaction?

 

Lynda

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Moderator

What do I do when the client makes a deposit and the deposit fails and an error says "Your bank didn't except the deposit". What does this mean?

@chehalemvalleylc Great question!

 

If you process payments with Intuit Merchant Services, it could mean that the bank account on file needs to be updated.  We could have attempted a deposit and the bank declined. Please refer to your email inbox to look for any communication from merchant services.

 

Come back if you need additional help!

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