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What if the ACH is already deposited? I am trying to handle a rejected ACH payments from a customer - it can't be reversed and can't zero it out on the bank deposit.

 
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Community Champion

What if the ACH is already deposited? I am trying to handle a rejected ACH payments from a customer - it can't be reversed and can't zero it out on the bank deposit.

Treat it like a returned check. Reversal of transaction via journal entry (or record an expense in banking to do it)

 

If it was not actually deposited but rejected at the source then it never happened and you delete it from the deposit

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