It's nice to see you posting here in the Community forum, Melody.
I understand that you're looking for assistance with reconciling your account, and I'm happy to help you with that.
Generally, there are a few reasons why ending balance issues occur, such as incorrect balances entered, missing or duplicate transactions, or un-cleared transactions.
To resolve this issue, I recommend following these steps:
- Review the opening and beginning balance.
- Check the ending balance you entered.
- Combine multiple transactions into a single transaction.
- Eliminate transactions you know are correct.
- Enter transactions that aren't in QuickBooks.
- Remove transactions that aren't on your bank statement.
- Review transactions that are slightly off.
For detailed information on each step, you can visit this article: Fix issues at the end of a reconciliation in QuickBooks Online.
I'll be here to help if you have other questions about your reconciliation discrepancy. Feel free to leave a comment below.