Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Get 50% OFF QuickBooks for 3 months*
Buy nowI am unable to get the banking feed and bank statements from First Horizon Bank.
Do you encounter specific error messages, codes, or alerts when accessing your bank feeds, @Rdrake? This information allows me to check for any reported issues related to it and provide an appropriate resolution.
Additionally, QuickBooks bank feeds may not update due to website maintenance or ongoing issues with your bank. Error codes or messages can also contribute to this problem. Therefore, we can check this by logging into your bank's website.
If there are no issues, let’s manually update the connection to refresh it and retrieve the available transactions.
On the other hand, if you prefer to upload them into your bank feeds instantly, we can manually upload them via CSV file using the steps outlined in this article: Manually upload transactions into QuickBooks Online.
Moreover, you can refer to these articles on categorizing your transactions and reconciling your account. Following these guidelines will ensure your transactions are assigned to the correct categories and help prevent any discrepancies in your records:
If you have any additional concerns about managing your bank transactions, please feel free to reach out. Assistance is available in the Community if you need it. Have a good one.
Try opening your QBO account on any private/incognito browser.
Per First Horizon, this has been an issue for over 3 months and they're trying to get Quickbooks to help them resolve it but are not able to get help with getting it resolved.
You can use csv2qbo converter tool for the time being. It's a $60 one time license.
https://www.moneythumb.com/?ref=110
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here