I recognize the urgency of having your transactions show up on your Bank transactions tab, robby5. Let's get this sorted out so you can get back to managing your business.
Before anything else, I commend you for trying out the troubleshooting steps to fix the issue you've encountered. Given that you've already tried accessing your account in an incognito browser, cleared cache, and also confirmed that your bank account is already connected, but nothing still appears, you can check your bank's website to confirm if there's an ongoing maintenance or issues on your bank's end. You can also reach out to your bank's Customer Support Team so they can check this issue further.
Alternatively, you can also contact our Phone Support Team so they can offer you direct help by checking your account and provide you with the next steps to fix the issue. Here's how:
- Go to the Help icon on the top menu.
- Select the Search tab and enter your concern. For instance, enter help.
- Click the Contact Us button and choose between Chat or Callback to connect with us.
You can find our operating hours under QuickBooks Online in this article: Get help with QuickBooks products and services.
For help making sure you have set up all your accounts correctly and tips on how to optimize your workflows, you'll want to check out our QuickBooks Live Expert Assisted.
I'm always ready to assist you if you have any other questions or concerns about your bank account and transactions in QuickBooks Online. We're here to help you in any way we can, robby5.
