Hi there, @globalwoman2001.
When entering a deposit in the register manually, please make sure that you enter the amount under Deposit column. Let me guide you how.
Just to clarify, did you enter the deposit amount in the Payment column? If so, It'll be automatically change to check.
To record a deposit, please follow the steps below:
- Go to Bank Register.
- Choose Add deposit in the Add check drop-down.
- Fill out the information needed and make sure you enter the amount under Deposit column.
- Click Save.
Once completed, you’ll be able to record a deposit in the register.
Here's an article for your reference: Enter a Deposit Directly into the Register.
Please keep in touch with me here should you need any further assistance with your QuickBooks Online. I'll be waiting for your response.