cancel
Showing results for 
Search instead for 
Did you mean: 
erin-islandfilmg
Level 1

Where did the reminders go in QBO Plus? I have several recurring transaction reminders; until this month, the reminders appeared on my dashboard. Now, I can't find them.

 
1 Comment 1
LouiseG
QuickBooks Team

Where did the reminders go in QBO Plus? I have several recurring transaction reminders; until this month, the reminders appeared on my dashboard. Now, I can't find them.

Let me provide some insights about the reminder not showing on your dashboard, Erin. 

 

QuickBooks Online (QBO) occasionally displays odd behavior brought on by cached internet cache files. To better isolate this issue, I recommend performing some basic troubleshooting steps using a private or incognito window to eliminate any chance of a webpage issue. 

 

Here are the keyboard shortcuts:

 

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Option + P

 

If this works, return to your regular browser and clear your cache to delete temporarily stored files and browsing history. Removing this should resolve the issue, as the accumulation of overtime data can lead to corruption. Alternatively, we can also use supported, up-to-date browsers to roll out the possibility of a browser-related issue. 

 

Also, we can access the Reminder List page to see the recurring transactions schedule reminders Just follow the steps below:

 

  1. Click the Gear icon on the top menu.
  2. Choose Recurring transaction.
  3. Tap the Reminder List tab.
  4. Select a reminder template.

 

Moreover, I'll leave this article on how you can personalize your sales form: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

Let us know if you have any other issues or concerns about recurring transactions in the comment section below, and we'll get back to you as soon as possible. Have a good one!

Need to get in touch?

Contact us