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martinizingdeliv
Level 1

Why are the transactions not uploading from a file?

I have downloaded bank transactions in small QBO files but they won't upload into my quickbooks online file
1 Comment 1
Adrian_A
Moderator

Why are the transactions not uploading from a file?

Hello there, martinizingdeliv.

 

I'm here to help upload transactions into your QuickBooks Online account.

 

There are times that an issue like this occurs when QuickBooks encounters unexpected browser-related crashes. To resolve it, try logging into your account on an incognito window. Here is a list of keyboard shortcuts to open one:

 

  • For Google Chrome: Ctrl Shift N
  • For Mozilla Firefox: Ctrl Shift P
  • For Microsoft Edge: Ctrl Shift P
  • For Safari: Shift N

 

If the transactions are uploaded, you can go back to a regular browser and clear its cache. Piled browser history can be the reason for some issues on the page. You may also switch to a different browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.

 

If you received an error while uploading the file, you can check this reference for the steps to resolve it: Fix bank upload errors in QuickBooks Online.

 

You can also browse this page as your guide in categorizing transactions: Set up bank rules to categorize online banking transactions.

 

Let me know how these steps work on your end. I'm here to ensure the transactions are uploaded successfully.

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