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alphafenceandgat
Level 1

Why aren't my payments being instantly deposited after I set up instant deposit

A customer paid and it wasn't instantly deposited after I setup instantly deposited
1 Comment 1
LollyNino_C
QuickBooks Team

Why aren't my payments being instantly deposited after I set up instant deposit

Hello there, @alphafenceandgat. Thank you for reaching out to the Community for help with instant deposits. Let me share some insights and ensure you can use the Instant Deposit feature in QuickBooks.

 

When you set up instant deposits in QuickBooks, the funds from eligible customer payments should be available in your bank account in less than 30 minutes. However, there are a few reasons why your payments may not be instantly deposited:

 

  • Eligibility: Not all payments are eligible for instant deposits. QuickBooks checks every transaction for eligibility, and only eligible payments are part of your available balance for instant deposits.
  • Third-Party Delays: Deposit times may vary due to third-party delays, which can affect the speed of the instant deposit.

 

 If you have a QuickBooks Payments account, you can request an instant deposit to collect customer payments into your bank account in just a few minutes. I'm here to share with you the details.

 

You can follow these steps to request an instant deposit. You can do it before 3 PM PT to get your money on the same day. After 3 PM PT, the system processes any remaining payments the next day.

 

  1. Go to Sales, then Deposits.
  2. In the Instant Deposit section, select Get it now.
  3. Review the total and associated fees.
  4. Select Get it now.

 

For additional information about instant deposits, check out this article: Get help with instant deposits.

 

Just in case you're running into issues while working with instant deposits in the future, you can check out the troubleshooting steps provided in this article as your guide in fixing the errors: Get help with instant deposits.

 

Feel free to come back to the Community if you have more questions about instant deposits. I'm always here to help in any way I can.

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