There are a few reasons why you're unable to match transactions in QuickBooks Online (QBO), Bailybeckett.
When you click the Find Match option in QBO, certain transactions don't appear:
- The amount differs due to fees or discounts.
- You need to match multiple payments deposited as a group.
- The record has happened more than 90 calendar days before or 20 calendar days after the transaction date.
- The record has been reconciled. If that happens, you should exclude it since it can't be matched.
To learn more about how to categorize and match transactions in QuickBooks Online, refer to this article: Categorize and match online bank transactions in QuickBooks Online.
If you have any other concerns, please don't hesitate to reply if you need further assistance.
