Hi there, @LeiCaster. Thank you for your inquiry about the basic troubleshooting in QuickBooks Online (QBO).
In summary, basic troubleshooting in QBO is essential for resolving common issues, ensuring accurate financial records, minimizing downtime, saving time and resources, increasing user proficiency, and enhancing data security. By actively troubleshooting, you can maintain a smooth and efficient experience while using QBO for your financial management needs.
If you're experiencing browser problems when visiting Intuit sites, there are a few basic troubleshooting steps you can perform. To have the best and most secure experience with QuickBooks Online, use a supported, up-to-date browser.
As you start basic troubleshooting, try the following:
- Try using a private or incognito browser.
- Restart your browser.
- Clear your browser's cache.
- Add Intuit as a trusted site.
See this article for more details: Troubleshooting browser problems
If you need further assistance with this or have any additional QuickBooks-related concerns. Feel free to mention my name in the comment section. I'll make sure to get back. Take care, and have a nice day.
