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jmschedler
Level 1

Why does qb checking take 3-5 biz days to transfer to an established (for many years) biz account?

I tried the account due to the claim of instant deposit. All my accounts are linked to QB. It makes no sense to me that 1. QB would deposit in a brand new checking account (same day) without my authorization. 2. Why so long to get it to a linked band account???? All my checks go to my BofA biz account and have been for years. Now it says 3-5 day to get it to my operating biz account which is going to kill me. unauthorized qb change and lengthy amount of time to FIX it.

1 Comment 1
Irene R
QuickBooks Team

Why does qb checking take 3-5 biz days to transfer to an established (for many years) biz account?

Transferring funds to an established business account via QuickBooks typically takes 3-5 business days, considering standard banking operations and safety measures. Let's tackle this topic further and ensure we address your concerns, JM.

 

Payment processing times can differ on when it was made, which bank it's going to, and how fast your bank processes it. For example, credit card payments usually take 5-7 business days to show up. ACH payments might take a bit longer in the first month, but after that, you'll get them within 5 days. Visit this article for more information about the deposit schedules: Find out when QuickBooks Payments deposits customer payments.

 

Furthermore, QuickBooks should not deposit money into a new account without your approval. I suggest contacting our QBO live support team, who can securely access your account and investigate the issue.

 

Here's how:

 

  1. Sign into your QBO account.
  2. Go to Help (?) at the upper right corner of your screen.
  3. Click on Search, then tap Contact Us.
  4. Enter a topic to connect with the right expert.
  5. Choose how to contact our QB support team.
  • Via a Callback, where they’ll save you a spot and call you back.
  • Via Chat, start a chat with our support.

 

The availability of our live support team depends on the subscription plan you choose. I suggest reviewing this material to determine the best times to contact them: Get help with QuickBooks products and services.

 

Additionally, this website covers frequently asked questions (FAQs) about QuickBooks Payments for you to refer to later.

 

Add your follow-up inquiries concerning QBO payments below by clicking the Reply button. I'll be more than willing to assist you at any time. Stay safe!

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