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It's my honor to help you out with your reconciled transactions.
When you made changes to reconciled transactions, it may go back to unreconciled. Hence, make your credit card beginning balance off.
Let's verify this by reviewing your reconciliation report to see the discrepancy.
Here's how:
Then, let's delete and recreate the transactions and make sure to add R on them in your register.
Here's an article with further insight on this process: Change a Transaction Status or Undo a Reconciliation.
Get back to us here at any time if you have additional concerns. Take care!
Thank you for your response Katherine. Unfortunately I cannot go beyond step 3 of your suggestions. I'm currently viewing the "History by account" section however do not see any options for Reconciliation Change Report. Only "Print" and View report.
There is a column that indicates "CHANGES" on this page however the amount of changes literally says "0.00" on it.
What I did find was this. After attempting to review each of these transactions on the register, I see that there are 4 system generated journal entries on this card due to them being deactivated. So this answers the question of the "what".
Here's the new issue:
My predecessors set up sub accounts for our main credit card account, one sub account for each individual credit card per employee. While this isn't necessarily the way I would have gone since the reconciliations will only reflect on the main account, the sub accounts do not affect the balance sheets in anyway so we've made it work.
For the sake of simplifying things and maintaining accuracy, a handful of the older credit cards (either expired or employee no longer employed) were deactivated.
Please let me know as soon as possible. I'm still waiting on an email or call from someone about this. If you could help me sooner, that would be appreciated.
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