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Up until yesterday I could email invoices from QB's. Today I am getting a message that says QB's is unable to send emails due to network connection failure. I have not changed anything. Any suggestions?
Good evening, @missmissySEI.
It's great to see you back in the Community!
Some of the possible reasons for connection error are the following:
To get that resolved, you can download and run our QuickBooks Desktop (QBDT) Tool Hub. This tool help fix problems and errors in QBDT. Here's how:
For details about the tool, check out this article: Fix common problems and errors with the QuickBooks Desktop Tool Hub.
Feel free to come back if you have any other questions. I'm only a post away if you need me. Take care!
Which QB Desktop year version?
Pro Plus 2023
I am having the same issue's as well, with the Remittance. It is only doing it to 1 of my vendors. I tried changing and using other email addresses, I called QB techs (no help and still waiting for a follow up call), I tried everything. It is very frustrating.
This is not the impression we want you to have, LyndenSD.
I know the inconvenience this has caused you, and I want to ensure that this gets resolved. Since this is a public forum and we do not have visibility to pull up account information, I suggest reaching out to our Customer Support again. They have the necessary tools to access your account securely and provide an update. You can use your previous ticket or case ID, so you do not have to start from scratch.
To contact them, here's how:
For more information on reaching out to them, you can visit this link: Contact QuickBooks Desktop support. Ensure to review their support hours to know when agents are available.
For additional assistance, we recommend checking out our video tutorials for QuickBooks Desktop. These videos cover important features of the program and may be helpful for you in the future.
If you need further assistance, LyndenSD, please don't hesitate to reach out again.
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