I can guide you through the process of contacting our Payroll Support team and get the help you need, Allan.
Beforehand, could you please provide specific details regarding the issue you're experiencing? This will enable us to offer you the most accurate guidance tailored to your needs.
Although we don't offer a direct phone number for the Payroll Support team, you can easily get in touch with them by following these steps:
- Sign in to your QuickBooks Online company.
- Select the Assistant tab to get help from the QB Assistant, or click the Search tab to enter your question and find articles.
- Hit the Contact Us button.
- Enter your question in the box and hit Continue.
- Choose the best way you'll want to reach out to us.
Additionally, please be mindful of the support hours based on your QuickBooks Payroll plan:
- QuickBooks Online Payroll Core: Monday to Friday, 6 AM to 6 PM PT
- QuickBooks Online Payroll Premium and Elite: Available 24/7
For further self-help, you may also refer to our QuickBooks Online Payroll Help Articles which cover a wide range of topics including payroll processing and tax calculations.
I'm all ears if you have any further questions or need additional assistance on managing your payroll and taxes in QuickBooks Online. Simply leave a comment below, and I'll provide the necessary help.