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k68welch
Level 3

Iphone app not working

Has anyone else had trouble with quickbooks online app not working on iphone 7 plus? 

1 Comment 1
Adrian_A
Moderator

Iphone app not working

Thank you for bringing this to my attention, k68welch.

 

I'm here to make sure you can access your QuickBooks Online (QBO) account on your iPhone device.

 

Before anything else, did you encounter an error message when trying to access your QBO file? 

 

In the meantime, let's run some troubleshooting steps to isolate and fix the issue. To start with, let's refresh the app's data. Here's how:

 

  1. From the Menu ☰ icon, tap Help & Feedback.
  2. Select Refresh Data.
  3. Choose Refresh.

 

Moreover, I've added this article as your guide in navigating your QuickBooks Online application:

 

 

I'm always around whenever you have concerns with your QuickBooks account.

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