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wanda65
Level 1

QuickBooks Desktop Migration Failed Unexpectedly Windows 11

It's a busy morning at a small accounting firm, and the team is gearing up to migrate their QuickBooks Desktop software to a new Windows 11 system. The decision to upgrade the operating system was made to leverage its enhanced security features and improved performance. However, what was anticipated to be a smooth transition turns into a frustrating ordeal as the QuickBooks Desktop migration unexpectedly fails.

 

We initiates the migration process, everything seems to be progressing as planned. The installation wizard launches, and the initial steps go smoothly without any errors. However, as the migration reaches a critical phase, the unexpected occurs. An error message flashes across the screen indicating that the migration process has encountered an unrecoverable error and must be terminated. 

2 Comments 2
SirielJeaB
QuickBooks Team

QuickBooks Desktop Migration Failed Unexpectedly Windows 11

I can help you get back on track in no time, wanda65. I have some instructions on how you can have a seamless data migration.

 

May I know which version of QuickBooks you're currently using? Before migrating to a new computer, please ensure that the computer meets the minimum requirements and has an operating system compatible with your QuickBooks version. Additionally, it should have enough free disk space to complete the migration process.

 

If you're using the QuickBooks Migrator Tool, remember that 64-bit files can only be moved between 64-bit systems. Using a USB with QuickBooks 2022 or 2023 files on a 32-bit Windows system can cause the migrator tool to stop unexpectedly. To avoid this, have a computer connected to the internet and a USB with enough space to store your QuickBooks files.

 

Next, ensure you're using the latest version of QuickBooks for an efficient migration. Here's how:

 

  1. Open QuickBooks and go to the Help menu.
  2. Select Update QuickBooks and then Update Now.
  3. Click Get Updates to start the update process.

 

I'm also adding this page for the step-by-step process of moving QuickBooks to another computer: Move or reinstall QuickBooks Desktop to another

 

It's also best to create a backup copy of your company file before migration. Having a backup copy allows you to restore it to undo any changes, should any occur. 

 

I'll follow up with you promptly if you need anything else about data migration. Let me know in the comment section below. Have a good one.

4Gal
Level 10

QuickBooks Desktop Migration Failed Unexpectedly Windows 11

@wanda65 

Which QB Desktop year version do you have? 2021?

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