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GF110
Level 1

Quickbooks Enterprise Warehouse Manager

Hi,

 

I am trying to set up warehouse app to work with my barcode scanner. I have the app downloaded and I can see the pick sheet on my screen. When I try to scan it does not do anything. Is there a text box or somewhere I am supposed to scan into? It doesn't seem to have a field to scan into on my screen?

6 Comments 6
RoseJillB
QuickBooks Team

Quickbooks Enterprise Warehouse Manager

It’s nice to see you here in the Community, @GF110. I can be of assistance with your concern with the barcode scanner in QuickBooks Desktop (QBDT).

 

QuickBooks Enterprise Advanced Inventory can be easily integrated with Warehouse Manager. This integration facilitates the smooth receipt of items from purchase orders, as well as the efficient collection of items from a warehouse to fulfill sales orders.

 

To get around this matter, please make sure you're using the supported barcode scanner listed below:

 

There are several supported mobile barcode scanner devices:

 

  • Zebra TC21
  • Zebra TC26

 

Discontinued by the manufacturer but still supported:

 

  • Zebra TC20
  • Zebra TC25
  • Zebra TC51
  • Zebra MC40

 

Also, barcode scanners compatible with QuickBooks must support EAN-13 and Code-128 barcodes and produce a single carriage return. Here are some references to help set up other types of scanners for your business.

 

Once meet the required format, navigate to the Advanced Inventory preference and confidently use the Barcode Wizard to either move existing barcodes or create new ones for all your items. QuickBooks Desktop will guide you through the process, giving you complete control to create or move barcodes with ease:

 

  1. Go to the Edit menu at the top and pick Preferences on the drop-down.
  2. On the left panel, scroll down to Items and Inventory, then go to the Company Preferences tab. 
  3. Select Advanced Inventory Settings
  4. Go to the Barcodes tab, choose to Enable barcode, then Open Barcode Wizard
  5. Decide if you want QuickBooks to create new barcodes for you, then click Next and Finish, then OK on the wizard windows. 
  6. Choose OK twice to close the Advanced Inventory Settings and the Preferences window.

 

For more information, see this article: Set up and use barcode scanning in QuickBooks Desktop.

 

Furthermore, I will provide you with some references that can assist you in configuring different types of scanners that can be of assistance in your business.

 

 

If you require any additional help with this matter, please don't hesitate to let me know. I am always available to provide you with answers and explanations to any questions you may have. Take care!

4Gal
Level 10

Quickbooks Enterprise Warehouse Manager

@GF110 

I would recommend to use a 3d party inventory management app with the barcoding feature to integrate with QB.

GF110
Level 1

Quickbooks Enterprise Warehouse Manager

Thanks! Is there any specific 3rd party app the you have tried out and recommend?

Fiat Lux - ASIA
Level 15

Quickbooks Enterprise Warehouse Manager

@GF110 

Contact me in private and we will introduce you to one of them. If you like their solution, you should consider downgrading your QB Desktop Enterprise plan to Silver or Gold to lower your annual costs. You can use your mobile phone as the scanner.

 

HF Desktop.jpg

GF110
Level 1

Quickbooks Enterprise Warehouse Manager

Hi,

 

I would really prefer to stay just with QuickBooks if possible. I am just trying to understand how the scanning is supposed to work if there is no text field to scan into? Does it only show up once you are on a supported barcode scanner, or does it work somehow without having a place for  the scanner to pull the barcode into. Is there anyone that has a supported barcode scanner and did get  this to work?

 

Thank you!

Reiner
Level 1

Quickbooks Enterprise Warehouse Manager

We have exactly the same problem, purchased a Zebra T21 scanner and set it up according to Intuits instructions! Connection to Desktop and everything else works buy scanning a barcode from an item will not register in the pick list.

Does everyone else having the same problem and when yes a possible solution to this?

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