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battalio2000
Level 1

App not working

 
1 Comment 1
ReymondO
Moderator

App not working

I understand how important it is for you to use the app efficiently in the field, Battalio2000. I'm here to help ensure you can resolve this issue quickly and effectively.
 

Refreshing your app's data can often fix glitches and improve its overall performance, similar to clearing a browser cache. Here's how you can do it:
 

For iOS users:

  1. Open the Menu ☰ and select Help & Feedback.
  2. Tap Refresh Data.
  3. Confirm by tapping Refresh.

 

For Android users:

  1. Open the Menu ☰ and go to More Options .
  2. Select Settings and then choose Refresh Data.
  3. Confirm by tapping YES.

 

If refreshing the data doesn’t resolve the issue, I recommend uninstalling and reinstalling the app for a clean setup.
 

Feel free to reply below with any questions or additional concerns about your mobile application—I’m here to assist you every step of the way.

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