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pepperhines
Level 1

I mistakenly hit the button on an unpaid invoice as "paid". How do I undo this?

 
Solved
Best answer 3 weeks ago

Best Answers
MoiraskyeT
QuickBooks Team

I mistakenly hit the button on an unpaid invoice as "paid". How do I undo this?

Hi there, @pepperhines.

 

While we can’t undo a payment once it’s been applied to an invoice, you can delete the invoice and create a new one to make sure your records stay accurate.

 

Here's how to delete the Invoice:

 

  1. Sign in to your QuickBooks Self- Employed account.
  2. Go to Invoices.
  3. In the Action dropdown of the Invoice, click Delete.  

 

Please reply to this post if you have additional questions about your Invoices.

View solution in original post

2 Comments 2
MoiraskyeT
QuickBooks Team

I mistakenly hit the button on an unpaid invoice as "paid". How do I undo this?

Hi there, @pepperhines.

 

While we can’t undo a payment once it’s been applied to an invoice, you can delete the invoice and create a new one to make sure your records stay accurate.

 

Here's how to delete the Invoice:

 

  1. Sign in to your QuickBooks Self- Employed account.
  2. Go to Invoices.
  3. In the Action dropdown of the Invoice, click Delete.  

 

Please reply to this post if you have additional questions about your Invoices.

ChristineJoieR
QuickBooks Team

I mistakenly hit the button on an unpaid invoice as "paid". How do I undo this?

Hello there, Pepperhines.

 

We want to follow up and check if the solution we provided helped resolve your concern.

 

Please let us know if everything is now functioning as expected. We are here to assist you further if needed.

 

Looking forward to hearing back from you.

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