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Hi - We've recently opened a second location and will have to use multi-user quickbooks in order to operate efficiently. We've installed the program but it is incredibly slow anytime anyone is in multi-user mode. We've switched back to single user and have to rotate using the program - it is incredibly frustrating, but the multi-user is so slow (five minutes at least every time you click). We're at a loss for what could be causing the slow load times. Is it related to CPUs, internet, etc.? Any insight would be greatly appreciated.
QB, itself, is super slow. Be careful what info you receive here. The Intuit/ QB employees are trained to put blame on you and your computers/ network, even when it is their fault things go slow, are broken, or have issues. If you have an IT dept, or someone that knows about this stuff, you'd be better off asking them.
Did you create a new company file?
No, I believe it's the same company profile
Run the following troubleshoots
1. Open the sample file in multiuser mode to compare.
2. Open the company file and run the Verify/Rebuild Data utility. Any error message?
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