We do not wish for you to have this perception, jmm11. I'd also want to have a seamless and efficient experience with QuickBooks. We're committed to making sure you can confidently navigate the program and optimize all of its features. I'll route you to our Product Development Team that best handles this issue.
You can share your feedback with our software engineers about the issue with the unsubscribing option in QBO not functioning properly. They have the necessary tools and expertise to investigate and identify the root cause of this unexpected behavior. Here's how:
- Click the Gear icon.
- Under the Profile section, select Feedback.
- Please enter your comments or sentiments about the functionality in question.
- Hit Next to submit your feedback.
In the meantime, I can assist you in disabling email and SMS notifications via the Preferences settings in your QBO account. I'm here to walk you through the process. Please follow the instructions below:
- Go to Gear Icon.
- Click on Account and Settings.
- Select Company and scroll down.
- Click on Marketing Preferences.
- This action will redirect you to your Intuit account.
- In your Intuit account, find and select Preferences from the left-hand menu.
- Here, review your notification settings and make any desired changes.
You can learn about QuickBooks Online with how-to videos to provides additional information and guidance on how to efficiently manage your business with QBO.
Moreover, you can access this helpful article on how to update your billing information, change your billing cycle, and upgrade/downgrade your subscription: Manage billing, payment, and subscription info in QuickBooks Online.
We are here to ensure that all your concerns are addressed and that you can make the most out of your QuickBooks experience. Your satisfaction and success are our top priorities. If you have any other needs or questions. Just hit Reply and our dedicated team will be eager to assist you further.
