2024 AL Overtime State Withholding exemption setup in quickbooks reduces the state withholding for regular payroll

Hello there, @magnolials.

I understand the importance of correcting your state withholding exemption setup in QuickBooks Desktop. In this case, I recommend contacting our Payroll support team directly so they can further investigate this issue you're having. They have the necessary tools and expertise to help diagnose why the overtime exemption isn't working as expected. 

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
3. Click Contact Us, then enter a brief description of your concern.
4. Hit Continue and sign in to your Intuit account.
5. Choose Chat with us or Have us call you.

You can also check this article if you want to personalize your payroll and employee reports: Customize payroll and employee reports.

Let me know if you need further help to correct your state withholding exemption in QBDT. I'll be here to assist you.

Have their been any corrections to program as of yet?

Nope, I haven't seen a change yet. Quickbooks Payroll still reduces the actual state withholding, for the 40 hours, by the amount that should show up in it's line item known as Alabama Overtime Withholdiing Exemption. The fellow that I had allowed on the computer with me, so I could show him what exactly is going wrong, suggested that for now...... I should manually override the incorrect state withholding as a work around until it can be corrected. Still looking for the correction.

Please don't make us keep using a work around until...

PS the Discovery Hub is still on my desktop, still popping open requiring me to click "Maybe later"

Hello there, MelC11.

For now, we haven't received any report or updates regarding setting up and tracking Alabama overtime exemption in QuickBooks. With this, let me route you to the right team to assist you further in managing this matter accurately.

I recommend contacting our QuickBooks Desktop Payroll Support. The specialists there are the best group for such inquiries as they can request account information. They can deeply investigate why the overtime exemption is not working correctly. You can follow the steps shared above on how to reach them.

In case you need steps on how you can run a report to quickly view your payroll totals, including employee taxes and contributions, you can read this article: Create a payroll summary report in QuickBooks.

Please never hesitate to reach back out if you require any further assistance with tracking Alabama overtime exemption in QBDT. I'm always readily available to help explain features, provide tips, troubleshoot issues, or answer any questions that come up, MelC11.

I have spent 6 hours on a chat with QB Intuit today.  They say I have everything set up correctly for the AL OT Exemption.  However, the withholding taxes have been figured on the gross wages including the OT.  It is not showing any reduction in the OT taxes.  All they did was refer me to the Alabama Withholding website to learn more.  I know what I am doing.  The Alabama Withholding taxes on each paycheck should be reduced because of the OT hours worked but that is not happening.  I am so very frustrated especially since I have received no help at all. If anyone can help, please let me know.