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Experienced Member

Admin Privileges a must in order for employee to access GoPayment - CRAZY!!

My employees receive payment-in-full upon completion of their service work.  They each have access to Intuit GoPayment via iPhones.  HUGE PROBLEM that I have to give them FULL ADMIN PRIVILEGES IN ORDER FOR THEM TO ACCESS GOPAYMENT!  This is absolutely absurd!  Am I missing something here.  I have used QuickBooks Pro, then Enterprise, now Online.  Does Quickbooks not realize the ramifications of this?  I have tried every combination of access priviledges and nothing allows them to sign into GoPayment short of Full Admin Privileges.

Solved
Best answer 12-12-2018

Accepted Solutions
Experienced Member

Re: Admin Privileges a must in order for employee to access GoPayment - CRAZY!!

Thanks for your help.  Hopefully this is something the QBOL team will take into serious consideration soon!

4 Comments
QuickBooks Team

Re: Admin Privileges a must in order for employee to access GoPayment - CRAZY!!

Hi there, BAH1.

 

I can bring some clarity to your concern about the Admin Privileges when accessing GoPayment.

 

At the moment, Intuit requires you employees to have a full admin privileges to receive payments when using GoPayment. 

 

If you wish to have a specific user role that allows employees to sign into GoPayment aside from Full Admin Privilege, I'd appreciate if you could send this great suggestion straight to our product developers through feedback. I'll make sure to do the same thing on my end.

Here's how:

  1. Click on the Gear icon.
  2. Click Feedback.
  3. Type in your feedback or feature request.
  4. Click Send Message.

Should you have other questions when using GoPayment, don't hesitate to get back to me as I'm here to answer them for you.

Experienced Member

Re: Admin Privileges a must in order for employee to access GoPayment - CRAZY!!

Thanks for your help.  Hopefully this is something the QBOL team will take into serious consideration soon!

Experienced Member

Re: Admin Privileges a must in order for employee to access GoPayment - CRAZY!!

Thank you for your help.  Hopefully this is something your QBOL team will regard as a serious matter and correct it soon!

QuickBooks Team

Re: Admin Privileges a must in order for employee to access GoPayment - CRAZY!!

Hello there, @BAH1.

 

I appreciate you sending as your thoughts on this matter. Rest assured your suggestions will go straight to our product developer to let them know you'd like this feature added in QuickBooks.

 

QuickBooks Online is a constantly evolving platform and the voice of users, like yourself, helps steer the changes that occur. Feedback is sent to the Development Team for determining what features and systems to implement for users.

 

Again, thanks for reaching out to us. If you should have other concern with QuickBooks, just post a reply on this thread. I'll be happy to help in any way I can.