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I can see your dealing with an unexpected issue in QuickBooks Desktop hosted version, which is impacting your regular payroll process. Let's dive into this issue to get back on track.
The After-the-Fact Payroll feature is available for QuickBooks Desktop Payroll Enhanced. We can check the payroll subscription if it's an Enhanced Accountant or if there were any changes made to your payroll subscription.
We can go to Payroll menu and click Manage service key. I've added a screenshot for your reference.
If you're not using the Enhanced for accountant, you have to option to use the YTD adjustment. Let's enter your prior payroll by following the steps below:
- Go to the Help menu
- Choose About QuickBooks.
- Press Ctrl + Alt + Y or Ctrl + Shift + Y to open the Setup YTD Amounts window.
For more details on the process above, you can check out this article: Enter historical tax payments in Desktop payroll.
Furthermore, I added this article for more details on utilizing payroll reports in QBDT: Run payroll reports.
Consider me your ongoing support if you have other questions about payroll tasks in QBDT. Assistance is just a post away.
