I have spent hours on the phone with support. They have rebuilt data, installed and uninstalled the EZ Setup Wizard that was a failure, verified employees had the OT exemption added to the employees, verified my OT was setup correctly, and after hours each time, to say their engineers are aware of the issue and the update with the solution is on its way. If I try to pay anyone even an hour of OT, it begins to reduce the state tax liability. The more OT, the more the liability shrinks! The employee owes the state tax, OT does not reduce what they owe, only makes that income exempt. I can’t wait for the canned QuickBooks response!
