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jrsaccounts
Level 1

All of my employee payslips are not sending out to them, they keep bouncing back any suggestions?

All of my employee pay slips are not sending out to them, they keep bouncing back any suggestions?

 

 

 

1 Comment 1
Lyn_D
QuickBooks Team

All of my employee payslips are not sending out to them, they keep bouncing back any suggestions?

Please ensure that all employee information is up to date and accurate, @jrsaccounts.

 

There are common reasons your employees may not receive their direct deposit in QuickBooks Online (QBO). Possible causes include:

 

Firstly, check if your employee's bank account or routing number was entered incorrectly.

 

It's also important to consider potential ongoing maintenance issues with the employee's bank or routing number.

 

Also, direct deposits are only processed on business days and will not go through on weekends or holidays.

 

On top of that, payroll submitted after the 5:00 PM Pacific Standard Time (PST) cutoff will be processed on the next banking day.

 

I've also included these articles about managing your direct deposits, which may come in handy moving forward:

 

 

If you have any questions, please reply to this thread.

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