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Best answer November 12, 2019
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Hi greg29,
You'll have to create an income account and a service item for your convenience fee. Then, add it as a new line item to your transaction to make it taxable. Let me walk you through how.
- Click Accounting, then Chart of Accounts.
- Click New. Then, choose "Income" under Account Type.
- Choose "Service/Fee Income" under Detail Type. Then, enter a Name.
- Click Save and Close.
After that, create a service item following these steps.
- Click Gear. Click Products and Services.
- Click New, then click Service.
- Enter the product/service information and choose the Income Account you created.
- Click Save and close.
Once done, add the service item as a new line item to your transaction.
- In your invoice, click the convenience fee item.
- Enter the Amount, and make sure to mark the Tax column.
- Click Save and close.
I've attached some screenshots for you.
You can read these articles for more information about:
For your future reference about adding and matching downloaded transactions, please check this article: Assign, categorize, edit, and add your downloaded banking transactions.
The Community is always here if you have other concerns. Please don't hesitate to reach out.
Hi greg29,
You'll have to create an income account and a service item for your convenience fee. Then, add it as a new line item to your transaction to make it taxable. Let me walk you through how.
- Click Accounting, then Chart of Accounts.
- Click New. Then, choose "Income" under Account Type.
- Choose "Service/Fee Income" under Detail Type. Then, enter a Name.
- Click Save and Close.
After that, create a service item following these steps.
- Click Gear. Click Products and Services.
- Click New, then click Service.
- Enter the product/service information and choose the Income Account you created.
- Click Save and close.
Once done, add the service item as a new line item to your transaction.
- In your invoice, click the convenience fee item.
- Enter the Amount, and make sure to mark the Tax column.
- Click Save and close.
I've attached some screenshots for you.
You can read these articles for more information about:
For your future reference about adding and matching downloaded transactions, please check this article: Assign, categorize, edit, and add your downloaded banking transactions.
The Community is always here if you have other concerns. Please don't hesitate to reach out.
Thanks for getting back to us and providing us detailed information of your concern, @greg29.
I also appreciate you for going through to the steps provided by my colleague above. Let's make sure to enter an amount for the convenience fee. This way, it'll generate the sales tax total. I've attached some screenshot for visual reference.
I've also got you this helpful article for reference in case you want to learn more about sales tax in QuickBooks Online (QBO): Sales Tax in QuickBooks Online.
As always, you can visit our Income and expenses page in case you want to learn some tips and tricks on managing your income.
As always, keep me posted if you have other concerns. We're always here to help.
Hello, @greg29.
Let me route you to the best available support to ensure that your sales tax are calculated accurately.
Since the Community page is a public forum, I'd recommend contacting our Customer Care Team. An agent will be able to look up your account on a secured environment. They'll also be able to check on the root cause why your sales tax is not calculating accurately.
Here's how to contact us:
- Go to Help (?).
- Click the Contact Us button.
- Type a keyword about your concern on the What can we help you with? field.
- Click Let's talk.
- Select a connect with us.
Keep me posted if you have other questions. I'm always here to help.
