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Mics
Level 1

Bank connect to China Trust Bank is not working. it always show "...site has something you need to take care of.(108)...", I already take all action on their website.

 
2 Comments 2
Fiat Lux - ASIA
Level 15

Bank connect to China Trust Bank is not working. it always show "...site has something you need to take care of.(108)...", I already take all action on their website.

Have you tried open your QBO account on private/incognito browser?

MichelleBh
Moderator

Bank connect to China Trust Bank is not working. it always show "...site has something you need to take care of.(108)...", I already take all action on their website.

I'll ensure that you can get rid of the error message 108, @Mics.

 

I appreciate you for taking the necessary actions on your bank's website to resolve the China Trust Bank 108 error in QuickBooks Online. I have a solution here to address the issue.

 

The same question by Fiat Lux - ASIA, if you haven't logged in the incognito window yet, I'd recommend doing so. This way, we can see if it's browser-related. From there, let's update your bank connection in QuickBooks. Allow me to illustrate how:

 

  1. Sign in to QuickBooks Online in a private browser. 
  2. Choose the Banking tab on the left side. 
  3. Click Update.

 

You can also refer to this link for additional information: Fix bank error 108.

 

If you're still getting the error, you can contact our Live Support Team. Our experts can review your account in a secure environment and send a ticket to our engineers for investigation.

 

Here's how: 

  1. Go to the Help menu, then click Contact Us
  2. Type your concern in the box and tap Let's talk
  3. Select either Get a call or Start a chat, then complete the required information and submit the request.

 

Make sure to contact them within business hours to ensure a quick response. 

 

As an alternative, you can manually upload bank transactions. This way, you can categorize and reconcile the data regularly. 

 

Feel free to visit the articles below for your future reference. These pages contain steps on how to manage your chart of accounts and also fix some banking errors: 

 

 

Feel free to leave a comment below if you have follow-up questions about this. I'll be around to help you. Keep safe always, @Mics

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