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ACo 229th
Level 1

Can I change what is shown on my check stubs...specifically I need our customer number/account number on the stub

all the answers start with hit the edit button at the top.  I noticed the paystubs had little to no information after printing.  I am now back at the very first page in payrol. and there is no EDIT button at the top.

KlentB
Moderator

Can I change what is shown on my check stubs...specifically I need our customer number/account number on the stub

I want to clarify some information regarding the Edit menu/button that was shared by my colleagues in the previous thread, ACo 229th.
 

Please note that the solution and procedures they've posted are specific to QuickBooks Desktop. The option to personalize the information displayed and printed on the paycheck voucher or pay stub is currently unavailable in QuickBooks Online. This particular feature is exclusive to QBDT.

 

I want to assure you that we value your ideas and understand the importance of such customization functionality for our customers. Your suggestion align perfectly with our commitment to continuously enhance our services. To help improve your user experience, I encourage submitting feedback to our Product Development Team by following the steps below.

 

  1. Sign in to your QBO company.
  2. Go to the Gear icon.
  3. Choose Feedback.
  4. Enter your comments in the description box.
  5. Click Next to submit your inputs.

 

Your input holds immense value for us, and we genuinely appreciate your contribution. In the meantime, consider adding the details that matter to you in the Memo field upon running your payroll.

 

paystub.PNG

 

Finally, here's an article that you can read to learn how to resolve common issues when printing payroll forms: Troubleshoot printing paychecks and pay stubs.

 

Thank you for your understanding and patience as we work towards enhancing our software. If you need assistance with any other area, please don't hesitate to let me know. I've got you covered!

kcannan1
Level 1

Can I change what is shown on my check stubs...specifically I need our customer number/account number on the stub

How is this done on the Online version?

 

 

MadelynC
Moderator

Can I change what is shown on my check stubs...specifically I need our customer number/account number on the stub

Hi there, @kcannan1.

 

I want to help you. Before that, I need some information to discern your concern better. What instructions above are you referring to? This way, I can provide you accurate steps for the Online version.

 

In case you need articles and tips in the future about managing your company’s data, you can visit our Support page anytime. You can also bookmark our Resource Center. It has free tools and bookkeeping basics to organize your records and ensure they’re accurate.

 

Write me soon once the information is ready. I look forward to working with you in the future. Have a great day!

iaspook
Level 1

Can I change what is shown on my check stubs...specifically I need our customer number/account number on the stub

I haven't found anything either but just read that the only way you can see these items on stubs is to do write check function instead of entering bills and paying them. I am going to try this out. 

karengloyal
Level 1

Can I change what is shown on my check stubs...specifically I need our customer number/account number on the stub

This was VERY helpful information!  I've been perplexed as to how to change the stub to include the account name.  I was told to add as a bill and pay the bill.  Now I'll try just writing a check.  I'd rather have the account name on the stub.  Thank you!

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