Can I extend the time until I'm automatically logged out of QB online?

bcreative · ‎March 06, 2024

BevityL · ‎March 06, 2024

Yes, you can extend the timeout duration to 3 hours from your Account and Settings. And I'll be glad to help you update that setting.Before we proceed, please take note that only the Master Administrator can update this setting. When you're ready, here are the steps:

In the upper-right corner, click on the Gear icon, then choose Account and Settings.
Click Advanced.
Click on the Edit icon ✎ from the Other Preferences section.
Choose 3 hours from the Sign me out if inactive for ▼ dropdown menu.
Click Save, and then Done.

For more information about the timeout feature and how to update this setting, please check out this article: Change the timeout duration in QuickBooks Online. Additionally, here's a guide that can help you set up your company, manage users, and edit your contact and sign-in information: Get started and adjust settings after you sign up for QuickBooks Online.

If you have any further questions about extending your logout time in QuickBooks Online, feel free to ask. I'm here to help. Stay safe!

View solution in original post

BevityL · ‎March 06, 2024

Hi @bcreative,

Yes, you can extend the timeout duration to 3 hours from your Account and Settings. And I'll be glad to help you update that setting.Before we proceed, please take note that only the Master Administrator can update this setting. When you're ready, here are the steps:

In the upper-right corner, click on the Gear icon, then choose Account and Settings.
Click Advanced.
Click on the Edit icon ✎ from the Other Preferences section.
Choose 3 hours from the Sign me out if inactive for ▼ dropdown menu.
Click Save, and then Done.

For more information about the timeout feature and how to update this setting, please check out this article: Change the timeout duration in QuickBooks Online. Additionally, here's a guide that can help you set up your company, manage users, and edit your contact and sign-in information: Get started and adjust settings after you sign up for QuickBooks Online.

If you have any further questions about extending your logout time in QuickBooks Online, feel free to ask. I'm here to help. Stay safe!

reynoldscm76 · ‎March 15, 2024

Can I extend it longer than 3 hours? I really want it to me longer.

ZackE · ‎March 15, 2024

Thanks for getting involved with this thread, reynoldscm7.

I can certainly understand how an ability to increase your timeout duration could be useful and have submitted a suggestion about it as of today.

You can also submit your own feature requests while signed in.

Here's how:

Use the Gear icon, then go to Feedback.
Enter your suggestion(s) in the Have feedback? window.
If necessary, attach a file with your Camera () icon.
Select Next.

Your feedback's definitely valuable to Intuit. It will be reviewed by our Product Development team and considered in future updates. You can stay up-to-date with the latest news about your product by reviewing Intuit's Product Updates webpage.

If there's any additional questions, I'm just a post away. Have an awesome Friday!

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Can I extend the time until I'm automatically logged out of QB online?