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Level 1

Can I generate w2 forms if my account its cancel?

3 Comments 3

Can I generate w2 forms if my account its cancel?

W-2s and other tax forms are no longer available once a payroll subscription is cancelled, tmgframing.


You might want to temporarily reactivate your account for a month just to access and file tax forms. Here's how:


  1. Go to the Gear icon and look for Account and Settings.
  2. Go to the Billing tab and look for Payroll.
  3. Click Edit Billing Info, then click Resubscribe.

Alternatively, you can purchase a pre-printed W-2 copies from any retail stores. Then, manually write the amounts from payroll reports in QuickBooks Online. Just make sure to type all entries using black ink and, if possible, in a 12-point Courier font.


You can run the Payroll Details or the Tax and Wage Summary Report to get the exact amount of taxes. Here's an article for more details: I've canceled my payroll service. How do I complete my year-end taxes and forms?


You're always welcome to visit us again if you have other questions.


Level 1

Can I generate w2 forms if my account its cancel?

How long after the last subscription date can someone re-subscribe to access payroll reports? TIA

QuickBooks Team

Can I generate w2 forms if my account its cancel?

Hi there, @BCJack.


You'll be glad to know that you can always re-subscribe to payroll anytime. We preserve your company data for 365 days after the cancelation date. If you re-subscribe within that time, your data will still be available.


You can follow the steps provided by my colleague above to reactivate your payroll subscription. For details, check out this guide: Reactivate your QuickBooks Payroll subscription.


After you have returned to your payroll service, you may need to run through payroll setup again. You might also need to review your payroll data, including employees and tax setup.


Additionally, here's a link that covers all tasks you can do when using the payroll feature.


Keep me posted if you still have questions or concerns with payroll. I'll be around to assist you further. Take care and have a wonderful day ahead.





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