Yes, you can remove and prevent your accountant from receiving payroll notification emails, @COASTAL BYPRODUCTS. Here are steps to ensure the "Send to me" option appears in your Payroll settings.
An online platform like QuickBooks Online (QBO) uses the browser’s cache to run faster. However, this can sometimes become corrupted, which can affect some functionalities.
Incognito Mode is an online privacy feature that prevents your browsing history from being stored. This mode lets applications run smoothly without any data damage. With this, we primarily recommend Incognito as the first troubleshooting solution.
Here are the shortcut keys below for quick navigation:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: ⌘ + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
Once logged in, go to the Payroll settings and check if the Send to you option under Email notifications is now available. If you’re able to see it, change your preference right away. Then, get back to your regular browser and clear its cache. You can also use other supported browsers as an alternative.
If you need to update your payroll accounting preferences and export your data in the future, you can find detailed instructions and insights on how to do so in this article: Change your accounting preferences in QBO Payroll.
Don’t hold back to drop comments below if you need further assistance managing your accounting settings. I’ll always be here to help you out, @COASTAL BYPRODUCTS.
